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Mac OS X v10.6: About incompatible software

Summary

Mac OS X v10.6 Snow Leopard is designed to protect your Mac from certain incompatible software that can quit unexpectedly or cause other issues in Mac OS X v10.6.

When you install Snow Leopard or migrate to Snow Leopard, known-incompatible software is moved to a folder named Incompatible Software on your hard drive.

Snow Leopard also prevents known-incompatible software from opening.  If you see an "Incompatible software" message, contact the software's vendor or visit their website for a later, compatible version.

Products Affected

Mac OS X 10.6

Software restricted during installation and migration

During installation, Snow Leopard moves known-incompatible software to a folder named Incompatible Software at the root level of the hard drive. If you see this folder on your Mac, use the table below to check with the software vendor to see if any Mac OS X v10.6 Snow Leopard-compatible updates are available.

 

Software

Incompatible version(s)

Vendor

Website

Parallels Desktop

2.5 and earlier

Parallels

http://www.parallels.com/

VirusScan

8.6

McAfee

http://www.mcafee.com/

Norton AntiVirus

11.0

Norton

http://www.norton.com/

Internet Cleanup 5

5.0.4

Smith Micro

http://www.smithmicro.com/

Application Enhancer

2.0.1 and earlier

Unsanity

http://www.unsanity.com/

AT&T Laptop Connect Card

1.0.4, 1.0.5, 1.10.0

AT&T

http://www.att.com/

launch2net

2.13.0

Nova Media

http://www.novamedia.de/

iWOW plug-in for iTunes

2.0

SRS

http://www.srslabs.com/

Missing Sync for Palm Sony CLIE Driver

6.0.4

Mark Space

http://markspace.com/

TonePort UX8 Driver

4.1.0

Line 6

http://www.line6.com/

ioHD Driver

6.0.3

AJA

http://www.aja.com/

Silicon Image SiI3132 Drivers

1.5.16.0

Silicon Image

http://www.siliconimage.com


Software restricted from opening

After installation if you try to open ("launch") software known to quit unexpectedly, Snow Leopard will prevent the application from opening and you will receive a dialog notifying you of the incompatibility. If you see such a dialog on your Mac, use the table below, then check with the software vendor to see if any Mac OS X v10.6 Snow Leopard-compatible updates are available.

Software

Incompatible version(s)

Vendor

Website

Parallels Desktop

3.0

Parallels

http://www.parallels.com/

VirusBarrier X4

10.4.4 and earlier

Intego

http://www.intego.com/

SPSS 17

17.1

SPSS

http://www.spss.com/

Director MX 2004

10.2

Adobe

http://www.adobe.com

EyeTV

3.0.0 to 3.1.0

Elgato

http://www.elgato.com/

Ratatouille

1.1

THQ

http://www.ratatouillevideogame.com/

AirPort Admin Utility for Graphite and Snow

4.2.5

Apple

http://www.apple.com/


Printing and scanning software

During installation, your printing and scanning software will be upgraded to Snow Leopard-compatible versions if upgrades are available. Incompatible software may be removed during the upgrade. For information about supported printer and scanner models, see this article.

Important: Mention of third-party websites and products is for informational purposes only and constitutes neither an endorsement nor a recommendation. Apple assumes no responsibility with regard to the selection, performa nce or use of information or products found at third-party websites. Apple provides this only as a convenience to our users. Apple has not tested the information found on these sites and makes no representations regarding its accuracy or reliability. There are risks inherent in the use of any information or products found on the Internet, and Apple assumes no responsibility in this regard. Please understand that a third-party site is independent from Apple and that Apple has no control over the content on that website. Please contact the vendor for additional information.

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Microsoft Declares Office 2008 Ready for Snow Leopard, Most 'Spaces' Issues Fixed

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Microsoft Declares Office 2008 Ready for Snow Leopard, Most 'Spaces' Issues Fixed

Friday August 28, 2009 02:35 PM EST
Written by Eric Slivka

Mac News

In a blog post today, Microsoft Macintosh Business Unit senior product manager Mike Tedesco announces that Office 2008 has been tested with Mac OS X Snow Leopard and declared ready for use. Importantly, Tedesco also notes that most of the issues related to Office 2008's interaction with Apple's "Spaces" feature have been fixed in Snow Leopard through the combined efforts of Apple and Microsoft.

Q. Are there any differences with Office 2008 for Mac running on Snow Leopard vs. Leopard?
A. Office 2008 for Mac is Snow Leopard tested and ready! Best of all, with the launch of Snow Leopard, the bulk of the Word 2008 Spaces issues have been fixed after our collaborative efforts to address the problem.

The Spaces bugs present with Office 2008 and Leopard have been viewed as a significant usability issue for many users, but Microsoft has repeatedly placed responsibility for fixing the problems on Apple, citing Apple's implementation of Spaces as the root cause. Based on today's posting, it appears that the two companies have finally worked through the majority of the issues related to Spaces and Office 2008, although Tedesco's wording suggests that there may still be a lingering bug or two.

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